This policy sits alongside the Terms of Service and the Community Guidelines. Breaching it can lead to immediate suspension.
Illegal activity
Do not use Congif to arrange, advertise, facilitate or discuss anything illegal in any jurisdiction involved, including sexual services, trafficking, drugs, weapons, counterfeit goods, money laundering or sanctions evasion.
Fee circumvention
All payments stay on Congif
Every payment for a booking, experience, video call, membership, fan card or any other service must be made through Congif. Paying a provider, guide, agent or any individual directly — by bank transfer, cash, gift card, a private crypto wallet or any other method — is a breach of these terms.
Payments made outside Congif carry no booking protection, no refund rights and no dispute support. We cannot recover money that never passed through the platform. Nobody from our team will ever ask you to pay outside the platform, and no provider is permitted to request it.
If anyone asks you to pay directly, stop the conversation and report it immediately from the chat menu or through our contact page. Accounts that solicit off-platform payment are suspended permanently.
Fraud and deception
- No fake profiles, fake listings, fake reviews or fake engagement.
- No advance-fee schemes, no phishing, no requests for passwords, recovery phrases or one-time codes.
- No listing a service you cannot or do not intend to deliver.
Platform integrity
- No scraping, crawling, bulk downloading or automated account creation.
- No probing, scanning or testing the security of the platform without our written permission.
- No attempts to bypass rate limits, verification, the human check or a suspension.
- No uploading malware, or files disguised as something else.
- No overloading the service or interfering with other members’ use of it.
Content
- No content that infringes copyright, trademark or personality rights.
- No graphic violence, no sexual content, no content involving minors.
- No doxxing or publication of private information.
Reporting a vulnerability
If you find a security issue, please tell us at support@congif.com before disclosing it anywhere else. We will acknowledge you, work with you and will not pursue researchers who act in good faith and do not access other people’s data.